FAQS
Questions people actually ask
Services, warranty, commercial work and franchising
Quick answers below. If your question is not covered, contact the team — we are happy to help.
Services and repairs
Kitchen units, worktops and tables, baths and sinks, shower trays, tiles, stone, doors, window frames and sills, brickwork, render and cladding, uPVC, glass (selected regions), flooring, furniture, caravans and canopies, and many other hard surfaces.
Yes. Most repairs are completed in situ in a single visit, avoiding the cost and disruption of rip-out and replacement.
Many repairs are completed in under two hours. Complex or multi-item jobs may take longer — your quote will set expectations.
Usually, often by a wide margin. Clients commonly see savings of around 50–90% versus sourcing and fitting a replacement, depending on the item and damage.
Use Get a quote with your postcode, or contact us. The UK network covers dozens of territories through local franchise teams.
Warranty and aftercare
Repairs carry a workmanship warranty. Terms can vary by job type — ask your technician or contact the local office for details that apply to your repair.
Contact the team that completed the work promptly. We take finish quality seriously and will arrange to review and put it right where needed.
Commercial clients
Yes. National agreements are held centrally and jobs are fed into local territories. One point of contact can schedule technicians across the network.
Housebuilders and commercial builders, shop fit-out, trades, facilities and property management, housing associations, hotels, insurers, heritage properties and homeowners. See our sectors hub for detail.
Site hours are typically daytime Monday–Friday. Out-of-hours or weekend work can be arranged where a client programme needs it — discuss this when you enquire.
Franchise
The franchise fee is £24,950 + VAT. A refundable deposit is taken on acceptance. Funding options are available with a minimum 50% personal contribution. Full detail is on our franchise opportunities pages.
No. Four weeks of training covers repairs, spraying, colour matching and running the business. Colour vision is required.